Terms of Service

Effective Date: 20.09.2025

These Terms of Service (“Terms”) govern your use of the website https://walkingthetalks.com and any related services provided by WalkingTheTalks® Coaching – CRETU COACHING AND CONSULTING (“we,” “us,” “our”). By accessing our website, booking, or using our coaching services, you agree to these Terms.

We may update these Terms from time to time. The latest version will always be published on our website.

1. Services

We provide professional coaching, mentoring, training and consulting services in person and online. These services are of personal development learning, reflection, and goal setting. It is not therapy, medical treatment, or financial/legal advice.

2. Booking & Payment

• The sessions can be booked via our website, Calendly, or directly by email.
• Fees are communicated in advance and payable via the accepted payment methods (e.g., Stripe, Wise, or bank transfer).
• Payment is due at the time of booking unless otherwise agreed in writing.

3. Cancellation & Rescheduling

• Sessions may be canceled or rescheduled free of charge up to 24 hours before the agreed time.
• Cancellations with less than 24 hours’ notice, or non-attendance, will be charged at 100% of the agreed fee.
• Exceptions may be made at our discretion in cases of illness or emergencies.

4. Confidentiality

• All personal information and content shared during coaching sessions are treated as strictly confidential.
• We will not disclose any information to third parties without your consent, except where required by law.

5. Client Responsibility

• Our services requires your active participation, honesty, and commitment.
• You remain solely responsible for your decisions, actions, and results arising from the coaching/mentoring/ consulting process.
• We do not guarantee specific outcomes.

6. Intellectual Property

All materials on our website and provided in the course of coaching (e.g., guides, frameworks, resources) are owned by or licensed to us and protected by copyright and trademark law.

You may download or use these materials for personal, non-commercial purposes only. Any other use (including copying, distribution, or resale) is prohibited without our prior written consent.

7. Limitation of Liability

• Our website and coaching services are provided on an “as is” basis.
• To the maximum extent permitted by law, we exclude liability for any damages arising from the use of our website or services, except in cases of gross negligence or willful misconduct.
• Coaching does not replace medical, psychological, or legal advice. You should seek professional help from a licensed expert where appropriate.

8. Force Majeure

We are not liable for delays or failures to perform services due to events beyond our reasonable control, including illness, technical failures, internet outages, strikes, natural disasters, or government restrictions.

9. Data Protection

Your personal data is handled according to our Privacy Policy.

10. Links & Third-Party Resources

Our website may contain links to third-party sites. We are not responsible for the content or policies of those sites. Use of any third-party site is at your own risk.

11. Right to Terminate

We may suspend or terminate your access to our website or services immediately upon written notice if you breach these Terms.

12. Severance

If any provision of these Terms is found to be void or unenforceable, the remainder will continue in effect.

13. Governing Law & Jurisdiction

These Terms are governed by Swiss law.